Review Engine for med spas
More Google reviews, without asking your team to do more.
Review Engine is a done-for-you system that asks every client for a Google review after their visit, replies to every review, and reports the results each month.
- Fully done for you
- French available
- Live in 7 days
Why it works
People choose a med spa on Google Maps in seconds.
They look at three things. Most clinics only get reviews when someone remembers to ask.
Star rating
The first number a new client sees, and the quickest way to rule a clinic in or out.
Number of reviews
A bigger count builds trust and shows that a clinic is busy and well regarded.
How recent
Fresh reviews tell people the clinic is active and the experience is current.
How it works
We set it up once, then run it every month.
You approve the setup. After that, Review Engine works in the background while your team focuses on clients.
Setup
- Clean up your Google listingCategory, services, hours, booking link and photos.
- Create your direct review linkPlus a QR code for the clinic to use if it wants.
- Write the review requestText and email in English, with French available if you want it.
- Connect to your booking systemRequests send automatically a few hours after each visit.
Ongoing
- Automatic review requestsSent after every completed appointment.
- A reply to every new reviewWritten personally by Nicole.
- Rule-breaking reviews reportedWe report and appeal reviews that violate Google's policy.
- A one-page reportNew reviews, average rating and total count.
Pricing
Simple pricing. Two numbers, nothing hidden.
One time, paid before work starts.
- Google listing clean-up
- Direct review link and QR code
- Request text and email in English (French optional)
- Booking system connection
Review Engine, running every month.
- Review request after every appointment
- A reply to every new review
- Rule-breaking reviews reported and appealed
- One-page monthly report
- SMS usage billed at cost
Text message (SMS) usage is billed at cost, with no markup. Email requests have no extra charge.
Our guarantee
We guarantee the work we control.
“Live in 7 days. Every client asked. Every review answered within 48 hours. If we miss any of it, that month is free.”
We stand behind the work we run for you. A star rating, a review count and a Google Maps ranking depend on your client volume and the quality of your service, so we never promise them.
The 7 days start once we have access to your Google listing and booking system. The 48 hours start when a review is posted.
- Live within 7 days
- A request sent after every appointment
- A reply to every review within 48 hours
- A specific star rating
- A number of reviews
- A Google Maps ranking
Questions
Good to know.
Does my team have to do anything?
No. Review requests send automatically from your booking system a few hours after each visit, so nothing depends on someone remembering to ask.
Who writes the replies to reviews?
Nicole writes a reply to every new review, personally. Replies are written in a warm, professional tone that fits your clinic.
What happens with unfair or rule-breaking reviews?
Reviews that break Google's rules are reported to Google, and we appeal negative reviews that violate Google's policy. Reviews that follow the rules stay up, and we reply to them professionally.
How much do text messages cost?
The $200 a month covers the full Review Engine. If you send review requests by text, the carrier cost of the messages is billed at cost, with no markup. Email requests have no extra charge.
Can you work in French?
Yes, if you'd like. French is optional. The review request text and email are written in English, and we can also write them in French for clients who prefer it.
Ready when you are
Let reviews run themselves.
Book a 30-minute call and we'll get your clinic's setup started. Your system goes live within 7 days.
Or write to nicole@highlyreviews.com